We place a high emphasis on quality service and client care. You can expect:
- A helpful, friendly, and respectful approach
- Practical, accurate, and client focused help
- Clear and timely communication
The Lawyers and Conveyancers Act 2006 (LCA) regulate lawyers and legal services in New Zealand. It stipulates minimum standards around privacy, fees or charges, complaints, communication, and professional conduct.
Before a lawyer starts talking to you, they should explain some basic service information to you ( see the Client Care Information link). Thereafter, for further services by a lawyer, you should get some more detailed information which is generally called Terms of Engagement (Our Terms of Engagement is available to the right).
"Thank you Community Law Waikato and thank you to the lawyer who helped me. I could not have gotten through my case without your strong support and help. I will be forever grateful to you!"